Clinical Operations
Primary Care Capacity Is More Than Appointment Supply
When patients cannot get timely primary care appointments, the problem is often described as a provider…
Clinical Operations
The Hidden Access Problem: When Clinic Templates No Longer Match Patient Demand
Clinic Access Problems Are Often Template Problems, Not Recruitment Problems Clinic access is often framed as…
Clinical Operations
Specialty Access: Why Adding Providers Alone Does Not Fix the Problem
Recruitment is an important part of specialty access strategy. Without redesigning the operating model, however, new…